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Assisting Guests with Autism

Core Course for

Operations

(c) 2019 Autism Double-Checked LLC. All rights reserved.

Course Content

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31.1.0 Introduction 3 Topics

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31.1.1 Audio Requirements

31.1.2 About this Course

31.1.3 Learning Objectives

31.2.0 About the customer 5 Topics

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31.2.1 Some definitions

31.2.2 Daily challenges at home

31.2.3 Daily challenges with school

31.2.4 Understanding the customer

31.2.5 The big question

31.3.0 The issues with impact 8 Topics

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31.3.1 Long Lines and/or Delays

31.3.2 What to do?

31.3.3 Fixation

31.3.4 Running Away/Wandering off

31.3.5 Touching

31.3.6 Meltdowns

31.3.7 Quiet rooms and spaces

31.3.8 Stimming

31.4.0 Reviewing Issues by Department 7 Topics

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31.4.1 Operational considerations

31.4.2 Operational considerations – more

31.4.3 Restaurants – special diets

31.4.4 Restaurants – picky eaters

31.4.5 Restaurants – timing expectations

31.4.6 Evacuations

36.4.16 Guidance to the customer

31.5.0 Conclusion 3 Topics | 1 Test of Understanding

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31.5.1 Ready to Assist

31.5.2 Course Contributors

31.5.3 Final Steps

Course for Operations- Attractions – Test of Understanding

31.6.0 Course Evaluation

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